Cookie Policy

Understanding how we use cookies and similar technologies

Last Updated: December 2024

Effective Date: December 2024

1. What Are Cookies?

Cookies are small text files that are placed on your device (computer, smartphone, or tablet) when you visit our website. They help us provide you with a better experience by:

  • Remembering your preferences and settings
  • Understanding how you use our website
  • Improving our services based on this information
  • Providing relevant advertising and measuring its effectiveness

2. Types of Cookies We Use

2.1 Essential Cookies

These cookies are necessary for the website to function properly. They enable basic functions like page navigation and access to secure areas.

2.2 Analytics Cookies

These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously.

2.3 Marketing and Advertising Cookies

These cookies are used to deliver advertisements relevant to you and measure the effectiveness of our advertising campaigns.

2.4 Functional Cookies

These cookies enable enhanced functionality and personalization, such as remembering your language preference or region.

  • language_preference: Remembers your selected language
  • timezone: Adjusts times to your local timezone
  • accessibility: Stores accessibility settings

3. Third-Party Cookies

We work with third-party services that may set cookies on your device:

3.1 Google Services

  • Google Analytics: For website analytics and performance monitoring
  • Google Ads: For advertising, remarketing, and conversion tracking
  • Google Tag Manager: For managing website tags and tracking codes
  • YouTube: If embedded videos are present on our pages

For more information about Google's use of cookies, visit:

4. How to Control Cookies

5. Impact of Disabling Cookies

Please note that if you disable certain cookies:

  • Some features of our website may not function properly
  • You may not be able to access certain areas of the site
  • Your user experience may be significantly impacted
  • You may need to re-enter information each visit

6. Do Not Track Signals

Some browsers offer a "Do Not Track" (DNT) signal. Currently, our website does not respond to DNT signals as there is no industry standard for compliance. However, you can use the cookie controls described above to manage your preferences.

7. Children's Privacy

We do not knowingly collect personal information from children under 13 through cookies. If you believe we have inadvertently collected such information, please contact us immediately.

8. Updates to This Policy

We may update this Cookie Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. We will notify you of any material changes by posting the new Cookie Policy on this page with an updated "Last Updated" date.

9. Contact Us

If you have questions about our use of cookies or this Cookie Policy, please contact us:

Singapore Wildlife Parks
Data Protection Officer
80 Mandai Lake Road
Singapore 729826
Email: privacy@wrs.com.sg
Phone: +65 6269 3411

10. Cookie List Summary

This Cookie Policy provides a comprehensive overview of cookies used on our website. The specific cookies may vary based on your interactions with our site and the features you use. We regularly review and update our cookie usage to ensure compliance with applicable laws and best practices.